Privacy Policy for TokenScore

Introduction

At TokenScore, we prioritize the privacy and protection of your personal data. This Privacy Policy outlines how we collect, use, protect, and disclose the data collected from users of our platform. TokenScore delivers AI-driven analytics and real-time insights for optimizing cryptocurrency investments. Our goal is to help users make informed decisions while safeguarding their personal and financial information.


  1. Information Collection

    TokenScore collects various types of information to provide the best possible user experience and investment insights.

    1. Information You Provide to Us


      You provide specific information directly when interacting with our platform.


      • 1.1.1 Personal Information

        We collect personal information to verify your identity, secure your account, and personalize your experience.

        • Name: Your full name to personalize your account and deliver a tailored experience.

        • Email Address: Used for account verification, communication, and updates about your account or the platform.

        • Contact Details: Such as phone number or physical address for customer support and communication purposes.

      • 1.1.2 Cryptocurrency Wallet Information

        Wallet data is essential for providing accurate insights and personalized investment analytics.

        • Wallet Addresses: Public wallet addresses are collected for evaluating your portfolio and generating AI-driven investment insights.

        • Transaction History: We collect transaction data from your blockchain activity to analyze past investments and forecast potential opportunities.

      • 1.1.3 Financial Data

        In some cases, we may collect financial data for payment purposes and transactional insights.

        • Payment Information: Credit card or other financial details may be collected for premium services or subscriptions.

        • Investment Preferences: To provide better insights, we collect your preferred cryptocurrency investment strategies.

    2. Information Collected Automatically


      We automatically collect certain types of information when you use TokenScore.


      • 1.2.1 Platform Usage Data

        We collect data related to your interactions with our platform, including:

        • IP Address: Helps detect security issues and provide tailored services based on geographic location.

        • Device Information: Information such as browser type, operating system, and device type helps us optimize your experience.

        • Session Data: Details about how long you interact with different sections of the platform, which features you use, and other engagement metrics.

      • 1.2.2 Cookies and Similar Technologies

        Cookies and tracking technologies are used to enhance your experience.

        • Session Cookies: These cookies help keep you logged in and maintain your preferences during a session.

        • Analytics Cookies: These help us understand user behavior on our platform, allowing us to improve performance and functionality.

        • Targeting Cookies: These cookies are used for advertising and personalization purposes.


  2. Use of Collected Information

    The information we collect is used to improve, personalize, and secure our services.


    1. Providing Services


      We use your data to deliver core TokenScore services.


      • 2.1.1 Personalized Insights

        Your data allows us to provide real-time insights into cryptocurrency performance, risk analysis, and potential investment opportunities.

        • AI-Driven Analysis: Your wallet and transaction data enable our AI to generate personalized investment recommendations based on fundamental, technical, and sentiment analyses.

        • Security Scoring: We use blockchain data to assess the security risks of different assets and provide an accurate risk profile.

      • 2.1.2 Account Management

        Your personal and contact information is used to manage your account.

        • Account Creation and Verification: Personal details, such as your email address, help us verify your account.

        • Support and Communication: We use your contact information to respond to inquiries, address issues, and provide general customer support.

    2. Improving Services

      We continuously work to improve our services using your data.


      • 2.2.1 User Feedback

        Feedback, comments, and reviews you provide are used to make improvements to TokenScore features and services.

        • Surveys and Questionnaires: We may request feedback on your experience to better understand user needs and areas for improvement.

      • 2.2.2 Data Analytics

        We analyze platform usage data to make data-driven decisions for improving the platform’s user experience and performance.

        • Feature Optimization: We analyze how users interact with various features to enhance usability and functionality.

    3. Security and Fraud Prevention


      We use your data to secure your account and the platform.


      • 2.3.1 Fraud Detection

        Your personal and usage data help us detect and prevent fraudulent activities, such as unauthorized access or malicious transactions.

      • 2.3.2 Account Protection

        We use advanced encryption and security protocols to protect your account from breaches and unauthorized access.

    4. Communication


      Your contact information is used to provide important updates and communication.


      • 2.4.1 Transactional Emails

        We send emails to inform you about account activity, system alerts, and security notifications.

      • 2.4.2 Marketing Communications

        We may send you newsletters, promotions, and product updates related to TokenScore, but only with your consent.

    5. Compliance with Legal Obligations


      In certain cases, we may need to use your information to comply with legal or regulatory requirements.

      • 2.5.1 Legal Reporting

        We may need to share your information with authorities in cases of legal requests, such as subpoenas, court orders, or regulatory mandates.


  3. Data Sharing and Disclosure

    We do not sell your personal data to third parties. However, there are situations where we may share your information with trusted entities.

    1. Service Providers


      We collaborate with third-party service providers who assist in delivering our services.


      • 3.1.1 Cloud Hosting

        We store your data on secure third-party cloud platforms to ensure scalability and data protection.

      • 3.1.2 Payment Processors

        If you purchase a premium subscription or service, your payment information may be shared with trusted payment processing services.

    2. Legal Obligations


      Your data may be disclosed in cases of legal or regulatory compliance.


      • 3.2.1 Law Enforcement Requests

        If required by law, we may share information with government authorities, law enforcement agencies, or regulatory bodies.

    3. Business Transfers


      In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.

      • 3.3.1 Ownership Changes

        If TokenScore undergoes a corporate restructuring, your personal information may be part of the transferred assets.


  4. Data Retention

    TokenScore retains your personal information for as long as necessary to provide our services and comply with legal obligations.

    1. Retention Periods


      • 4.1.1 Account Data

        Personal and account-related information is retained for as long as your account remains active.

      • 4.1.2 Transaction Data

        Cryptocurrency wallet and transaction data are retained to maintain the integrity of our analytics services and for legal compliance.

    2. Deletion Requests

      You have the right to request the deletion of your personal information.


      • 4.2.1 Account Closure

        Upon account deletion, we will remove all personally identifiable information unless retention is required for legal or security purposes.


  5. Data Security

    TokenScore employs industry-standard security measures to safeguard your information.


    1. Security Measures


      • 5.1.1 Encryption

        Your data is encrypted during transmission and storage to prevent unauthorized access.

      • 5.1.2 Secure Access

        Only authorized personnel have access to your personal information, and they are required to follow strict confidentiality agreements.

      • 5.1.3 Security Audits

        Regular security audits and penetration testing are conducted to identify and address potential vulnerabilities.

    2. Risk Management


      We use proactive measures to protect your data from unauthorized access, breaches, or fraud.


      • 5.2.1 Monitoring

        We monitor the platform for potential security vulnerabilities and respond promptly to any threats.

      • 5.2.2 Incident Response

        An incident response plan is in place to address breaches, including notifying affected users and regulatory authorities.

      • 5.2.3 Data Backup

        Regular data backups are performed to ensure quick recovery in case of data loss or system failure.


  6. Your Rights and Choices

    You have rights regarding the personal data TokenScore collects, and we provide tools for managing your information.

    1. Access to Information


      You can access and review your personal data at any time by logging into your TokenScore account.

    2. Correction of Information

      If any of your personal information is inaccurate, you can correct it within your account settings.


    3. Data Deletion


      You may request the deletion of your personal data, but certain data may be retained for legal purposes.

    4. Opt-Out of Marketing


      You may opt-out of marketing communications by adjusting your preferences in the settings or by following the unsubscribe link in marketing emails.


  7. Children’s Privacy

    TokenScore is committed to protecting the privacy of children, and our platform is not designed for individuals under the age of 18.

    1. Age Restrictions


      We do not knowingly collect, store, or use personal information from individuals under 18 years of age. If we discover that a user under the age of 18 has registered an account or provided personal data, we will take immediate steps to delete the information and terminate the account.

      Parents or guardians who believe that their child may have used TokenScore in violation of this policy should contact us immediately so that we can take the necessary action.


  8. Third-Party Links

    TokenScore may contain links to third-party websites or services. While we aim to partner only with trusted entities, we are not responsible for the privacy practices of these external sites.

    1. External Services and Data Sharing


      When you click on a link that directs you to a third-party website, you are no longer governed by TokenScore’s Privacy Policy. We recommend reviewing the privacy policies of any third-party services before providing personal information or making transactions on their platform.

    2. Affiliate Links and Partnerships


      In some cases, TokenScore may include affiliate links or advertisements for products and services related to cryptocurrency and blockchain. These links may lead to third-party platforms where your interactions and transactions will be governed by their privacy policies and terms of service.


  9. International Data Transfers

    As a global platform, TokenScore processes data across multiple jurisdictions. Depending on your location, your data may be transferred and stored on servers outside of your country or region.

    1. Data Transfer Compliance


      We ensure that all cross-border data transfers comply with applicable data protection regulations, such as the General Data Protection Regulation (GDPR) in the European Union. TokenScore employs the necessary safeguards to protect your personal data when transferring it internationally, including the use of Standard Contractual Clauses (SCCs) and other legally recognized mechanisms.

    2. Data Protection Outside Your Jurisdiction


      While data protection laws may differ from country to country, TokenScore ensures that your data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.


  10. Changes to this Privacy Policy

    As our platform evolves and as data protection regulations change, we may update this Privacy Policy to reflect new practices or legal requirements.

    1. Notification of Changes


      If we make any significant changes to this Privacy Policy, we will notify you through our platform or via email. The notification will include a summary of the changes and the effective date. We encourage you to review these updates carefully and contact us if you have any questions or concerns.

    2. Continued Use After Changes


      By continuing to use TokenScore after changes to this policy take effect, you agree to the revised terms. If you do not agree with any updates or modifications, you may choose to discontinue your use of TokenScore services.


  11. Contact Us

    1. Customer Support


      For any questions or concerns about this Privacy Policy, please contact our customer support team at [email protected].

    2. Reporting Issues

      If you encounter any issues or violations, report them to our support team. We are committed to addressing any concerns and ensuring a positive experience.

    3. Feedback and Suggestions


We welcome feedback and suggestions to improve TokenScore. Contact us with your ideas at [email protected].

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